Privacy policy

At IconLA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

When you make a purchase or register on our site:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (via secure payment gateways)

Automatically Collected Information

When you visit our site:

  • IP address

  • Device and browser type

  • Pages you view and time spent

  • Referral links (if any)

  • Location (approximate, based on IP)

Cookies & Tracking Technologies

We use cookies and pixels to enhance your experience, analyze traffic, and deliver personalized ads.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status and customer support

  • Send newsletters or promotions (if you opt in)

  • Improve our website and marketing

  • Prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted partners to operate our business, including:

  • IconLA(our ecommerce platform)

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments)

  • Shipping providers (e.g., DHL, UPS, USPS)

  • Marketing services (e.g., Klaviyo, Facebook/Meta, Google)

These partners only access your data to perform services on our behalf and are bound by strict confidentiality agreements.

4. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Object to data processing

To exercise any of these rights, contact us at [privacy@iconla.com].

5. Data Retention

We retain personal data only as long as necessary:

  • For legal or accounting reasons

  • To fulfill orders and customer service

  • For marketing purposes (until you opt out)

6. Cookies

Cookies are small files stored on your device to help us:

  • Remember items in your cart

  • Keep you logged in

  • Analyze site traffic

  • Offer personalized product recommendations and ads

You can manage or disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Data Security

We implement industry-standard safeguards:

  • SSL encryption

  • Secure checkout and payment gateways

  • Restricted access to sensitive information

However, no system is 100% secure, and we cannot guarantee absolute data protection.

9. International Users

If you are accessing our site outside the United States, you acknowledge that your information may be transferred and processed in the U.S. or other jurisdictions.

We ensure these transfers comply with applicable data protection laws (e.g., GDPR).

10. California Residents (CCPA)

If you are a resident of California, you have the right to:

  • Request access to the personal data we collect

  • Request deletion of your data

  • Opt out of any data “sales” (we don’t sell your data)

To submit a request, contact us at [privacy@iconla.com] with “CCPA Request” in the subject line.

11. EU/EEA Residents (GDPR)

If you are located in the EU or EEA, you have the following rights under GDPR:

  • Access and correct your data

  • Request deletion or restriction of processing

  • Withdraw consent at any time

  • File a complaint with your local data authority

12. Children’s Privacy

Our site is not intended for anyone under the age of 13. We do not knowingly collect data from children. If you believe we have done so in error, contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify users of significant changes via email or by posting an update on our website. Please review it regularly.

14. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

IconLA
📧 Email: privacy@iconla.com
📍 Address: [Your Business Address]